Frequently Asked Questions
Everything you need to know about Bobo's gourmet snacks and delivery.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days. Once your order is processed, you will receive a tracking number via email to monitor your delivery status.
Are Bobo's products suitable for people with allergies?
We prioritize safety and transparency; all allergen information is listed on each product page. Our facility follows strict cross-contamination protocols, but we recommend checking specific labels for nut, dairy, or gluten warnings.
What is your return policy for food items?
Due to the perishable nature of our products, we do not accept returns. However, if your order arrives damaged or incorrect, please contact our support team within 48 hours for a replacement or refund.
Do you offer international shipping?
Currently, Bobo's ships exclusively within the continental United States and Canada to ensure maximum freshness and product quality upon arrival.
How should I store my Bobo's treats?
To maintain peak flavor and texture, we recommend storing our products in a cool, dry place. For extended freshness, certain items may be refrigerated as indicated on the packaging.
Can I modify or cancel my order after it has been placed?
Orders are processed quickly to ensure fast delivery. You can modify or cancel your order within 1 hour of placement by contacting our customer service hotline.